Privacy Policy

Effective Date: 07 June 2023

Thank you for visiting our website. At Universal Adventures, we understand the importance of privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: When you use our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and billing information. We collect this information when you make a reservation, sign up for newsletters, participate in surveys, or contact us for support.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and website usage patterns. This information is collected through cookies and similar technologies.

2. Use of Information:

2.1 Personal Information: We may use your personal information to provide you with the services you request, process reservations, send booking confirmations, respond to inquiries, and communicate important updates regarding your travel arrangements. We may also use your information to personalize your experience, provide tailored offers, and improve our website's functionality and user experience.

2.2 Usage Information: We use usage information to analyze trends, administer our website, track user movements, and gather demographic information. This information helps us understand how our website is used and enables us to improve our services and marketing efforts.

3. Disclosure of Information:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and providing services to you. These service providers are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our website's terms and conditions, and protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control.

4. Advertising Policy:

4.1 Third-Party Advertisements: Our website may display advertisements from third-party advertisers or ad networks. These advertisers may use cookies and similar technologies to collect information about your visits to our website and other websites to provide targeted advertisements based on your interests. We do not have control over the activities of these advertisers or their use of your information. Please review their respective privacy policies for more information.

4.2 Opting Out: You may opt out of receiving targeted advertisements by adjusting your browser settings or through the opt-out mechanisms provided by the relevant ad networks.

5. Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Websites:

Our website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites before providing any personal information.